Training and Support
There is nothing better than watching a successful E-business grow. To do so requires a reliable partner that you can trust to help your e-business as if it was their own. At your preference, we can participate in growing your E-business as much or as little as you wish.
Proactive Support Solutions
We believe in being proactive and not reactive. Our support services are crafted to get ahead of the curve so we do not miss any opportunities or create an avoidable emergency. We'll work with your schedule for maintenance, enhancements, and new features to minimize the chaos.
Discounted Maintenance Contracts
Some of our customers do not have resources in house to create new images, create new content, or make that new super cool flash movie. No problem. We can allocate resources and talent to your account so you can call on us when we needed and bring your ideas to fruition quickly.
Transparency and Collaboration
All tasks and activities we perform on your account can be viewed through our customer portal. In addition, you may log new requests, browse the knowledge base, chat with your account manager, view service and enhancement histories, and keep up on resource usage through a single point of view.
| Support Services |
Free |
Standard |
Premium |
| 24/7/365 Support Dashboard |
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| Live Chat Support |
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| Telephone Support |
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| Dedicated Account Manager |
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| Continuing Education & Training |
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| Dedicated Engineer |
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| API Support |
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| E-business Optimization |
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